Coronavirus: Information & Preparedness

As your insurance company, we want to provide you with the most accurate information regarding Coronavirus, how it is spread, what the known symptoms are, how you can protect yourself, and what steps to take if you are sick.

While cases of Coronavirus in the United States are few compared to other parts of the world, it is important to know what steps you can take to protect both yourself and loved ones.

Have questions? Call us. 844-234-4472

What is MotivHealth doing about Coronavirus?

At MotivHealth, we believe it is important to follow information and guidelines set by health organizations such as the Center for Disease Control (CDC) and the World Health Organization (WHO).

In any circumstance, especially in the case of an outbreak, we provide our members with helpful, accurate information set by these health organizations.

By being an insured member of MotivHealth, you have access to excellent coverage as well as a 24/7 support team with information regarding benefits and guidance for any medical event, including the COVID-19 outbreak.

In an event such as the COVID-19 outbreak, please utilize our 24/7 support, telemedicine resources and onsite care facilities.

If you have questions regarding testing, see “How do I go about testing for COVID-19” below.

More questions? Call us. 844-234-4472

What is Coronavirus or COVID-19?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can be spread from person to person. The virus that causes COVID-19 is a novel Coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV)A novel Coronavirus (nCoV) is a new strain that has not been previously identified in humans. Learn more.

How is COVID-19 spread?

COVID-19 is now spreading from person to person, especially those in close contact (within 6 or so feet). The virus is spread through respiratory droplets produced when an infected person coughs or sneezes. It is also possible that a person can get COVID-19 by touching a surface or object with the virus and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Learn more.

What are the known symptoms?

Patients with COVID-19 have had mild to severe respiratory illness with symptoms of fever, cough, shortness of breath, and overall breathing difficulties.  Learn more.

It’s important to note that some infected patients do not experience any symptoms but are still contagious.

How should I protect myself and others?

Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, and thoroughly cooking meat and eggs. You should also avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing. Please see more recommendations on how to protect yourself below or Learn more.


What should I do if I am sick or have been exposed to COVID-19?

If you are sick, you should try and prevent spreading the illness to others. Ways to minimize spreading the disease include staying home when you are sick, covering your cough or sneeze with a tissue, properly disposing of used tissues, and disinfecting frequently touched objects and surfaces.

If you’ve traveled to an infected region within the last 14 days or were in close contact with someone who has the infection and begin to feel sick with fever, cough, or shortness of breath, please seek medical care. Call your primary care provider or use a telehealth service before going to a healthcare facility and let them know about your travel and symptoms to limit potential exposure to others and avoid spreading the virus.

If you have questions regarding your MotivHealth benefits as they pertain to COVID-19, please call us. 844-234-4472

Learn more.

How do I go about testing for COVID-19?

Testing for COVID-19 is considered preventive care and is covered at 100%. Tests are available as needed but are not necessary for everyone. Currently, testing is available at a wide range of facilities.

Please contact your state health department regarding questions on availability and location. 

Have questions? Call us. 844-234-4472

*The information above is provided by statements and recommendations issued by the Centers for Disease Control and the World Health Organization.

Message from the CDC.

“CDC is responding to a pandemic of respiratory disease spreading from person-to-person caused by a novel (new) coronavirus. The disease has been named “coronavirus disease 2019” (abbreviated “COVID-19”).”

“This situation poses a serious public health risk. The federal government is working closely with state, local, tribal, and territorial partners, as well as public health partners, to respond to this situation.”

How to Protect Yourself

These are simple ways to protect both yourself and others from diseases, such as the novel Coronavirus. Learn more.

Wash Your Hands

Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer with at least 60% alcohol.

Disinfect Surfaces

Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Don't Touch Your Face

Avoid touching your eyes, nose, and mouth. Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Avoid Contact

Avoid close contact with people who are sick, and stay home when you are sick. You should also avoid unnecessary travel.

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Current News:

Saturday, March 28
CDC Issues Domestic Travel Advisory for New York, New Jersey, and Connecticut. Learn more.

Tuesday, March 25
Utah increases COVID-19 testing, halts non-urgent care — but some doctors urge stay-at-home orders. Learn more.

Friday, March 13
Trump declares a national state of emergency. Learn more.

Wednesday, March 11
Utah sees fourth coronavirus case; ‘state of emergency’ declared in Salt Lake City. Learn more.

Friday, March 6
Governor Herbert declares a state of emergency in preparation for Coronavirus cases in Utah. Learn more.

Tuesday, March 3
Centers for Disease Control and Prevention (CDC) reported 60 cases of COVID-19 from 12 states. Twenty-two of these cases are travel-related; 11 are believed to be person-to-person spread; and for the remaining 27 the source of exposure is still under investigation. The 12 states that have reported cases include: Arizona, California, Florida, Georgia, Illinois, Massachusetts, New Hampshire, New York, Oregon, Rhode Island, Washington, and Wisconsin. Learn more.

Saturday, February 29
The Centers for Disease Control and Prevention (CDC) and public health officials in the state of Washington have reported three hospitalized patients who have tested presumptive-positive for the virus that causes COVID-19, including one patient who died. Learn more.

​Copyright © 2020 MotivHealth Insurance Company. All Rights Reserved | Privacy Policy

​Copyright © 2020 MotivHealth Insurance Company.
All Rights Reserved | Privacy Policy

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