You can search for providers using the Provider Search Tool available in your member portal.

No, a referral is not needed as long as the specialist is in-network. To verify the network status of a desired specialist, please contact MotivHealth at 844-234-4472.

Embedded: Each individual has their own deductible. When any one person reaches their individual deductible, the plan begins paying coinsurance for that individual.

Non-Embedded: You do not have individual deductibles. Co-insurance begins when the combined family medical costs reach the family deductible.

You can simply call us at 844-234-4472 and ask if a procedure is covered.

If you have an upcoming procedure, please call our SmartPay Team at 844-234-4472, and we can help you find the best care at the best price and even schedule your appointment for you.

Yes, employees will have 24/7 access to virtual urgent care services through First Stop Health.

If you are taking a high-cost medication, including insulin, we may be able to help lower or eliminate out-of-pocket costs. Call our prescription assistance team at 385-247-1030 to see how much you can save.

Yes, eligible dependents will have access to coverage outside of Arizona via the Cigna PPO Network.

Within the state of Arizona, providers will be accessed through the Blue Cross Blue Shield network. This network grants access to over 23,000 providers.

Outside of Arizona, employees will have access to the Cigna PPO Network.

Yes, like all health insurance companies, MotivHealth will require that your referring physician seek prior authorization for all covered medical benefits.