Your HSA Debit Card

Your health savings account (HSA) with MotivHealth will include an HSA Debit Card that will allow you to use your HSA for any qualified medical expense.

For more information, please toggle the list items below.

Receiving Your HSA Debit Card

You will receive your HSA Debit card in the mail once your health savings account (HSA) has been established. If you do not receive your card upon establishment, need to replace your card, or if you have any questions regarding your card, please call: (844) 234-4472.

Using Your HSA Debit Card

Before using your HSA Debit Card, you will need to activate it by calling us at 800-737-6051. You can run your HSA Debit Card as a credit transaction.

Lost Card / Deactivation

If you have lost your HSA Debit Card, or if you need to deactivate your current card, please call: (844) 234-4472.

Reviewing Card Transactions

If you want to access your HSA Debit Card history, you can view all transactions in your member portal.

Declined Card

If your HSA Debit Card declines, it may be for one of the following reasons:

  • Ineligable merchant or provider
  • Card used at an ATM or with cashback selected
  • Expense was larger than the current account balance
  • Expense larger than the daily spending limit
  • Card not activated or expired
  • Card was frozen due to fraud or inactivity

To learn more about reasons for a declined card, please call: (844) 234-4472.

HSA OVERVIEW
MOTIV-HSA FAQS
HSA FAQS
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Steps Program Basics


Why Participate: So, you and your covered spouse can earn $1 for each day you walk 8,000 or more steps up to 20 days a month. All incentives earned this way are deposited into your HSA.

How to Participate: Create your MotivHealth member account. Sync an eligible device (Garmin, Fitbit, or Apple) and walk your way to $1 a day.

Who’s Eligible: You, the policy holder and a covered spouse.

Rx Program Basics


Why Participate: Spending $200 or more on prescriptions each month? We can help you eliminate or significantly lower your out-of-pocket costs.

How to Participate: Simply call one of our Prescription Benefit Analysts:
(385) 247-1030

Who’s Eligible: You, the policyholder and your covered dependents.

Prompt Pay Program Basics


Why Participate: Save between $250-$3,000 on out-of-pocket costs on planned medical procedures.

How to Participate: Simply call us before your scheduling your procedure, and we'll help you find a participating Prompt Pay facility / provider.

Who's Eligible: You, the policyholder and your covered dependents.

Price Transparency Tool Basics


Why Participate: Lower your out-of-pocket costs by empowering yourself to take charge of your healthcare.

How to Participate: Our Price Transparency Tool is accessed via your member portal. Simply create your account and click "Find Care."

Who's Eligible: You, the policyholder and your covered dependents with member accounts can access this tool.

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